Terms and Conditions
Welcome to REBQQT FILM LAB! These terms and conditions govern your use of our website and services. By accessing or using our website, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, you may not access the website or use our services.
1. Scope of Services
REBQQT FILM LAB operates as an analog film processing lab specializing in super 8, 35mm, and 120 medium format processing. Our services include film processing, scanning, and related services as outlined on our website.
2. Ordering and Payment
When you place an order with us, you agree to provide accurate and complete information about yourself and your order. All orders are subject to acceptance and availability. Payment must be made in full at the time of placing the order. We accept payment via credit cards and EFT direct deposit.
3. Shipping and Delivery
We aim to process and ship orders promptly, but shipping times may vary depending on the destination and the nature of the order. We are not responsible for any delays or damages incurred during shipping. Customers are responsible for providing accurate shipping information, and any additional fees incurred due to incorrect information will be the customer's responsibility.
4. Returns and Refunds
We take pride in the quality of our work, but if you are not satisfied with your order, please contact us within 30 days of receiving your order to discuss a possible return or refund. Returns may be subject to a restocking fee, and customers are responsible for return shipping costs unless the return is due to our error.
5. Intellectual Property
All content on our website, including but not limited to text, images, logos, and designs, is the property of [REBQQT FILM LAB and is protected by copyright laws. You may not use, reproduce, or distribute any content from our website without our prior written consent.
6. Limitation of Liability
To the fullest extent permitted by law, REBQQT FILM LAB shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with your use of our website or services, including but not limited to damages for loss of profits, goodwill, use, or data.
7. Indemnification
You agree to indemnify, defend, and hold harmless REBQQT FILM LAB and its affiliates, officers, directors, employees, agents, and suppliers from and against any and all losses, liabilities, expenses, damages, and costs, including reasonable attorneys' fees, arising out of or in any way connected with your use of our website or services.
8. Governing Law and Dispute Resolution
These terms and conditions shall be governed by and construed in accordance with the laws of Australia, specifically State of Victoria if applicable. Any dispute arising out of or in connection with these terms and conditions shall be resolved exclusively through arbitration in accordance with the rules of the Australian Centre for International Commercial Arbitration (ACICA). This is in accordance with the Australian Consumer Law (ACL) and the Competition and Consumer Act 2010 (Cth), which govern consumer rights and protections in Australia.
9. Amendments
We reserve the right to update or modify these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our website or services after any such changes constitutes your acceptance of the revised terms and conditions.
10. Contact Us
If you have any questions or concerns about these terms and conditions, please contact us at rebqqt@gmail.com.